Crew Member/Shift Manager

Position Summary:

The Crew Member’s role is to deliver an exceptional customer experience for all guests of Blake’s Lotaburger stores. All crew members are expected to adopt an attitude that is passionate about our food and fanatical about our process. Crew members will be assigned to one of six assignments during each shift and are expected to quickly learn and be proficient in all of them, including: Cashier/Counter Help & Drive-Thru Window, Assembly Table, Fry Station, Grill Station, Prep Station and Housekeeping. All crew members report to the General Manager.

Qualifications/Requirements (Education/Training/Experience/Abilities):

• Ideal candidates have experience working in a quick service restaurant setting, but experience is not required
• Ability to work a flexible schedule up to 28 hours (PT) or 40 hours (FT) per week
• Appearance must be professional, neat, clean and well-groomed. Mustaches are allowed if mustaches are trimmed at lip level
• Visible tattoos must be work appropriate (face and neck tattoos are prohibited) and facial piercings may not be worn at work, but clear “spacers” or “piercing retainers” are allowed
• Must be able to quickly learn and understand health codes and procedures for handling raw meat and eggs
• Must possess experience in, or possess the ability to quickly learn, a Point-of-Sale system
• Must possess strong teamwork and communication skills
• Ability to read/write/speak in English (Fluency is not required)
• Bilingual in Spanish/English is a plus
• Ability to read, understand, apply, and adhere to Blake’s Lotaburger’s General Policies & Procedures
• Must be able to pass a pre-employment background check
• Must be able to become Food Handler Certified within 30 days of employment

Essential Physical/Emotional Requirements:

• Lifting up to 25 lbs. unassisted and 50 lbs. assisted
• Standing and walking for prolonged periods of time including bending, stooping, climbing, and reaching
• Working in a hot, and at times, cold (walk-ins/freezers) environment
• Safely working with knives and other sharp objects, wearing any necessary PPE when needed
• Working well with others in a team environment, often sharing tasks or collaborating on solutions
• Working scheduled hours while physically present in the restaurant
• Ability to see and hear
• Multitasking and working under stressful conditions while dealing with customers and other employees
• Handling difficult and/or sensitive situations with customers or other employees using tactful, appropriate, and effective communication

Blake’s Lotaburger’s policy of equal opportunity includes the following: race, religion, ethnicity, national origin, ancestry, familial status, gender, sexuality, gender identification, sexual orientation, age (40 and over), veteran status, genetic information, or physical/mental disability (or perceived disability) or any other status protected by local, state or federal law. 

This EEO policy applies to all decisions regarding recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and terms and conditions of employment. Blake’s Lotaburger will not tolerate any form of harassment, discrimination, retaliation on the basis of any status protected by local, state, or federal law. 

 Blake’s Lotaburger, LLC will provide reasonable accommodations for qualified individuals with disabilities. To request reasonable accommodation, contact the Human Resources Department at [email protected] or 505-884-2160 Ext. 1644. 
 

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.